iPod giving you disk use problems?
For a while, I had a problem using my iPod Video 80 GB as a hard drive on my laptop. At first, it worked perfectly fine, but after I hooked it up to a friend’s computer to share some files (not music, and he runs Windows 2000), I couldn’t seem to access it again on my laptop. I run Windows XP Home on the laptop. Keep in mind that I could still access my songs using iTunes, I just could not use the iPod as an external hard drive (disk use, as Apple calls it). I kept getting “E:/ Access is Denied” when trying to view using My Computer.
I could, however, access the iPod as a hard drive on my PC. My PC was using Windows XP Professional edition, so I wasn’t really sure what the issue was. I decided to call Apple’s tech support, and after spending a half hour on the phone with them they told me that the issue was with my computer. Funny, seeing as how I could use my friend’s iPod as a hard drive just fine on my laptop, I just could not use my own. After coming to the conclusion that Apple’s tech support sucks, I decided to find another solution.
At this point, my PC was starting to exhibit the same problems as my laptop did in the beginning - at first, the iPod would be seen as a hard drive, but then it could not be accessed. I could still bypass it by a simple trick using Windows Explorer, which I won’t go into detail with (unless someone wants me to). Now it was really getting to my nerves, as I had files on there that I really needed. Using my Windows Explorer trick I backed up those files, however another issue popped up - what about my music?
Now I was really frustrated, as I have over 30 GB of music on my iPod, and although I had most of it backed up on my computer I wasn’t completely sure I had it all. Thankfully, after a little bit of research, I found YamiPod - Yet Another iPod Manager. Using this simple (but spectacular) program, I was able to back up all my music to my computer.
After completing the backup (which took a little while, about 45 minutes to an hour), I restored the iPod to factory condition using the latest iPod firmware available through iTunes. I decided to restore it using my PC and test it on my laptop to see if it now worked as a portable hard drive again. And it did! I was extremely excited that it started working at this point, so I loaded up all my music back onto the iPod and all the backed up files. Several weeks later, its still running great with no problems.
Looks like I won’t be hooking up this iPod to any computer other than mine again (or call Apple’s tech support again)
Tags: access denied, disk use, iPod, video, windows, yamipod
October 5th, 2007 at 9:25 pm
Thank you for sharing!
November 2nd, 2007 at 9:45 am
“Now it was really getting to my nerves, as I had files on there that I really needed. Using my Windows Explorer trick I backed up those files,”
I have to same problem now. I also have important stuff in my hard drive and that fricking ‘Access is Denied’ is annoying. DX
But may I ask, how were you able to get the stuff in your ipod hard drive back? Or how did you back them up?
November 2nd, 2007 at 4:15 pm
Sure.. I’m not sure if it will work for you but this is what worked for me.. hopefully it will get you somewhere
Basically once your computer detects your iPod as a hard drive, click on Start, and then Accessories, then “Windows Explorer” (it may be in a different location, this is just where its at on my laptop, which runs XP Home SP2)
At this point, you can try clicking on the drive and see if it will pull up. It worked a few times for me and then it gave me access denied there as well, so I had to find ANOTHER way to do it.
The other way is: In Windows Explorer (or on your desktop), right click the “My Computer” icon and click “Manage.” Then, click on “Disk Management”, which is towards the bottom of the list on the lefthand side. The right hand window will show you a list of which drives are currently on your computer, which should include your iPod. Right click the iPod drive and click “Explore,” and it should pull up your iPods contents and let you access everything.
Hopefully that works out for you.. unfortunately I don’t know how else to troubleshoot the iPod and access its contents. The only thing Apple told me to do was access another computer (which ended up giving me the same problems) or reformat the iPod.
Once you back everything up, just wipe the iPod clean and start off fresh again - it should work fine, it solved my problem and it hasn’t exhibited it since.
Hope that helps!!
November 8th, 2007 at 7:51 am
Hurrah~ Thank you! (:
November 8th, 2007 at 3:37 pm
You’re welcome.. glad it worked!!