iPod Touch Home Button Issue

A few months ago I purchased an iPod touch from a local retailer. The three month exchange period from the retailer expired last month, and right around that time I started having an issue with the home button on my iTouch. The best way I can describe this is that the button seems to be recessed into the device itself. When I click the home button on the iPod, it will read it like a single click sometimes, but like a double click more often (bringing up the music menu if I’m not already in the music application). The intended behavior of this button is a single click will lead you to the home screen, and a double click will bring you to the menu.

I called up Apple tech support and they shipped me out a box to send my iPod back in, and once they received it they claimed it had no problems. WTF? I press the button once and it brings up the music menu!! I tried restoring the device before calling tech support along with taking off the screen protector (in case the button got stuck on it) and neither of those worked. Now I’ve got an iPod on the way that has a faulty home button that Apple claims works properly. Great! Anyone else have this type of issue? I expected Apple to be better about this stuff.. I guess I was wrong.

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2 Responses to “iPod Touch Home Button Issue”

  1. Eric says:

    I have the same problem with my 2nd Gen itouch. Did you ever figure out how to fix it?

  2. Samad says:

    Unfortunately it seems to be a hardware issue :( I ended up getting an exchange through the retailer I purchased it at.